Photos and videos

Info zu photos and videos in Juno

(iPhone) I can't add the photos that I want to add!
If you're having problems uploading the photos that you want to to a certain memory, this can be caused by two things:  1) You're not on our P...
Fri, 27 Nov, 2020 at 2:32 PM
How do I get photos and videos to Juno that are only on my computer?
There's a good reason we created Juno as a native app for your iPhone or Android smartphone. This means you can not access Juno from your computer (you...
Mon, 15 Jun, 2020 at 11:40 AM
How long will you store my photos and videos?
We will be storing your photos and videos that you added to the app for as long as you’ll be on the premium subscription. When you print a memory book with ...
Sat, 14 Nov, 2020 at 12:59 PM
How many photos can I upload?
When you're using the free version of Juno, you can only upload photos to milestones which we predefined (e.g. birthdays, first step, first word, first...
Sat, 14 Nov, 2020 at 12:40 PM
How many videos can I upload and how long can they be?
When you're using the free version of Juno, you can’t upload any videos due to storage pricing on our secure servers. With the premium subscription, yo...
Sat, 14 Nov, 2020 at 12:51 PM
What are milestone photos?
Milestones are the big moments in your child’s life, such as birthdays, their first step, first word, first day in kindergarten, first day in school, etc. W...
Mon, 25 May, 2020 at 3:12 PM
What happens to my video entries when I print my memory book?
Good question! You have the option to add QR codes to your printed memory book, which you can then scan with your smartphone and then watch your videos with...
Thu, 12 Nov, 2020 at 5:41 PM
Why can't I upload photos to each memory?
When you're using the free version of Juno, you can only upload photos to milestones which we predefined (e.g. birthdays, first step, first word, first...
Mon, 25 May, 2020 at 3:10 PM
Why can't I upload videos?
When you're using the free version of Juno, you can’t upload any videos due to storage pricing on our secure servers. With the premium and lifetime sub...
Sun, 28 Jun, 2020 at 6:11 PM
Why do you limit the amount of photos and videos I can upload to each memory?
We limit the amount of photos and videos you can upload to each memory because we want to help you decide which are the most important ones now that the mem...
Thu, 11 Jun, 2020 at 12:26 PM